Claims Handling

Truckpoint » Services » Claims Handling
Claims Handling2019-02-05T12:53:23+00:00

Claims Trans – your personal assistant for claims handling!

Contact us if you have questions, queries or if you want to receive an offer!

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Truckpoint partnered with ClaimsTrans to create the first specialized claims handling platform for the transport industry!

The majority of the road carriers and freight forwarders today are facing high risk exposure when they perform or arrange international carriage of goods. Even when the companies are fully compliant with local and national laws the risk of damages to the goods or cargo claims, can hardly be reduced to zero. For that reason, all of the companies in the transport sector are aware that there are unforeseeable circumstances which can cause the cargo/goods to get detained, damaged, stolen, or refused by the consignee at delivery address.

The events which follow after such on occurrence frequently lead to a claim from the owner of the goods. The coordination of the claim and its successful resolution are never an easy process. They require detailed correspondence between insurers, brokers, carriers, freight forwarders, surveyors and authorities, as well as in-depth knowledge of international transport laws and regulations. However, the transport companies rarely have the time or the resource to acquire new specialized professionals who can perform on demand claims handling for their specific needs. That is why we created Claims trans – the first personal claims handling platform for your transport company!

Claims Trans can support your transport company with:

Outsourcing you own claims handling department;

Individual consultations for: 

  • Transport claims;
  • Refused goods;
  • Road (casco) claims;
  • Cargo theft from the vehicule;
  • Illegal immigrants in the trailer;
  • Delayed cargo delivery;

Subscription packages

Starter

(0 - 10 trucks)

  • Personal consultant for claims;
  • On-demand consultations;
  • Detailed Correspondence with all involed parties;
  • Advices and recommendations regarding claims prevention;
  • Enhanced

    (10 - 25 trucks)

  • Personal consultant for claims;
  • On-demand consultations;
  • Detailed Correspondence with all involed parties;
  • Advices and recommendations regarding claims prevention;
  • Premium

    (25 - 50 trucks)

  • Personal consultant for claims;
  • On-demand consultations;
  • Detailed Correspondence with all involed parties;
  • Advices and recommendations regarding claims prevention;
  • Corporate

    (above 50 trucks)

  • Personal consultant for claims;
  • On-demand consultations;
  • Detailed Correspondence with all involed parties;
  • Advices and recommendations regarding claims prevention;